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How to Cancel BFI Player

Cancellation is straightforward and done entirely online through your account settings. Your access continues until the end of your current billing period.

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Entertainment

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Quick Facts

Monthly cost
£4.99/mo
£49.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. You retain access until the end of your current billing period.
After cancellation
Your watch history, ratings and watchlist are preserved indefinitely. If you resubscribe, everything is restored.

Cancellation Steps

Go directly to BFI Player cancellation page

  1. Sign in to BFI Player

    Go to player.bfi.org.uk and log in with your email and password.

  2. Go to Account settings

    Click your profile icon in the top right and select Account from the dropdown.

  3. Click Cancel Subscription

    Find the Cancel Subscription button in the Subscription section and click it.

  4. Confirm cancellation

    Click the final confirmation button. You'll keep access until your billing period ends.

Tips & Things to Know

  • BFI Player has free films available - explore these before cancelling if you want free cinema access.
  • Cancelling the streaming service does not affect any separate BFI physical membership benefits.
  • You retain full access until the end of your billing period, so time cancellation strategically.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have 14 days to cancel if you have not substantially used the service.
  • Under the Digital Markets, Competition and Consumers Act 2024, cancellation must not be harder than sign-up.

Frequently Asked Questions

Can I cancel BFI Player at any time?
Yes. There are no contracts or cancellation fees. You can cancel anytime through your account settings.
Will I get a refund if I cancel BFI Player?
No. BFI Player does not offer refunds. You keep access until the end of your current billing period.
What happens to my watch history after cancellation?
Your watch history, ratings and watchlist are saved. If you resubscribe later, everything is restored.
How long does BFI Player cancellation take?
Cancellation is instant. You'll receive a confirmation email within minutes and keep access until billing period end.
Is BFI Player membership different from the subscription?
Yes. BFI Player is the streaming service (£4.99/month). BFI membership is separate and cancelling one does not affect the other.

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