How to Cancel Atlassian Cloud
Atlassian Cloud includes Jira, Confluence, and Trello. Cancel through admin billing.
Moderate
SoftwareSteps verified
Quick Facts
- Monthly cost
- £7.75/mo
- £93.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds.
- After cancellation
- Free tier continues. Data preserved.
Cancellation Steps
Go directly to Atlassian Cloud cancellation pageGo to admin.atlassian.com
Sign in as admin.
Go to Billing
Find subscriptions.
Cancel
Downgrade to Free or cancel.
Tips & Things to Know
- Free tier (10 users) available.
- Export data before downgrading.
- Jira, Confluence billed separately.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Free tier?
- Yes, 10 users.
- Data?
- Preserved.
- Products?
- Jira, Confluence, Trello, Bitbucket.
- Can I upgrade?
- Yes.
- Per user?
- Yes.