How to Cancel Asana Premium
Asana is a project management tool for teams. Cancellation is done through the admin console. Only organisation admins or billing owners can downgrade the plan.
Steps verified March 2026
Quick Facts
Monthly cost
£10.99/mo
£131.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for unused portions of billing periods.
After cancellation
Projects and tasks remain on the free plan but premium features are disabled.
What to Watch Out For
- Shows a list of premium features you will lose.
Direct Debit & Billing Warnings
- Annual billing auto-renews with no refund option.
Cancellation Steps
Go directly to Asana Premium cancellation pageLog in as billing owner
Go to app.asana.com and sign in with the billing account.
Go to Admin Console > Billing
Click the admin console from the sidebar.
Click "Cancel subscription"
Select downgrade to Basic (free) plan.
Confirm
Your workspace moves to the free tier at the end of the billing cycle.
Tips & Things to Know
- Only the billing owner can cancel, not project admins.
- The free Basic plan supports up to 10 users with limited features.
- Export project data before downgrading.
Your Consumer Rights
- UK Consumer Rights Act 2015 may apply to unfair auto-renewal terms.
- FTC guidelines require clear auto-renewal disclosure.
Frequently Asked Questions
Who can cancel Asana?
Only the billing owner or organisation admin.
Do I lose my projects?
No, projects stay but premium features like timelines and custom fields are disabled.
Can I get a refund?
No, Asana does not provide partial refunds.
What is the free plan limit?
Up to 10 users with basic task management.
Can I export data?
Yes, export projects as CSV from project settings.
Annual Cost
£131.88
per year for Asana Premium
Cancelling saves you this every year