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How to Cancel Apple One

Apple One bundles Apple Music, Apple TV+, Apple Arcade, and iCloud+ into a single subscription. Cancelling ends access to all bundled services unless you subscribe to them individually. You must cancel through Apple device settings or the web.

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Streaming

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Quick Facts

Monthly cost
£18.95/mo
£227.40/year
Cancel online?
Yes
Pause option?
No
Refund policy
No partial refunds. Access continues until the end of the billing period. You can request a refund within 14 days of a new subscription via reportaproblem.apple.com.
After cancellation
iCloud data is retained for 30 days after downgrade but files exceeding the free tier may be deleted. Music library and playlists are lost without Apple Music.

Cancellation Steps

Go directly to Apple One cancellation page

  1. Open Settings on your Apple device

    Go to Settings > your name > Subscriptions on iPhone/iPad, or System Settings > Apple ID > Subscriptions on Mac.

  2. Find Apple One

    Locate Apple One in your active subscriptions list.

  3. Tap "Cancel Subscription"

    Select Cancel Apple One. You will be shown which individual services you will lose.

  4. Confirm cancellation

    Confirm your choice. Access continues until the end of the billing period.

Tips & Things to Know

  • Check your iCloud storage usage before cancelling - you may lose stored files if you exceed the free 5GB tier.
  • You can subscribe to individual Apple services after cancelling the bundle.
  • Family members on your plan will also lose access to all bundled services.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new digital subscriptions.
  • Apple must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

What happens to my iCloud storage if I cancel Apple One?
You revert to the free 5GB tier. Files exceeding that limit may be deleted after 30 days.
Can I keep Apple Music but cancel the rest?
Yes. Cancel Apple One and subscribe to Apple Music individually.
Do family members lose access too?
Yes. All family sharing members lose access to all bundled services.
Can I get a refund on Apple One?
You can request a refund within 14 days of a new subscription via reportaproblem.apple.com.
How do I cancel Apple One on Windows?
Open iTunes for Windows, go to Account > View My Account > Subscriptions > Manage, then cancel.

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