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How to Cancel Amazon Music Unlimited

Cancellation is handled entirely online through your Amazon account settings. Your access continues until the end of your current billing period, and your playlists are permanently saved.

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Quick Facts

Pricing (all plans)
Individual£10.99/mo
Family£17.99/mo
Single Device£4.99/mo
Highest tier = £109.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. Access continues until the end of your current billing period.
After cancellation
Playlists, saved songs, and follow lists are permanently preserved and restored if you resubscribe. Offline downloads are removed immediately.

Cancellation Steps

Go directly to Amazon Music Unlimited cancellation page

  1. Sign in to Amazon

    Go to amazon.co.uk/music/settings and log in with your account credentials.

  2. Go to Subscriptions

    Scroll to the Subscriptions section and locate Amazon Music Unlimited in the list.

  3. Click Cancel Subscription

    Select Music Unlimited and click the Cancel Subscription button on the details page.

  4. Confirm cancellation

    Review the confirmation message and click Confirm Cancellation. Access continues until your billing period ends.

Tips & Things to Know

  • You'll automatically keep Amazon Music's free tier after cancellation if you have Prime membership.
  • Your playlists and saved songs are preserved indefinitely and restored if you resubscribe later.
  • On Family plans, cancelling removes access for all six members - contact support to remove just one person.

Your Consumer Rights

  • UK users have 14 days to cancel new online subscriptions under Consumer Contracts Regulations 2013.
  • Amazon must not make cancellation harder than sign-up per the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Amazon Music Unlimited at any time?
Yes. There is no contract or cancellation fee. Cancellation takes effect immediately in the system.
Will I get a refund if I cancel?
No. Amazon does not issue refunds. You keep access until the end of your current billing period.
What happens to my playlists after cancellation?
Your playlists, saved songs, and follow lists are permanently saved and restored if you resubscribe.
Do I lose all music access when I cancel?
No. You retain Amazon Music's free tier with Prime membership, though you lose the full 100+ million song catalogue.
How long does cancellation take?
It's instant online. You confirm and access continues until the end of your billing cycle.

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