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How to Cancel AA NZ Insurance

AA Insurance is one of New Zealand's largest general insurers, offering car, home, contents, and travel insurance. Cancellation requires calling AA Insurance directly. Pro-rata refunds are available for unused premium.

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Quick Facts

Monthly cost
£90.00/mo
£1080.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Pro-rata refund for unused premium. Administration fees may apply.
After cancellation
Claims history and policy records retained per NZ insurance regulations.

Cancellation Steps

Go directly to AA NZ Insurance cancellation page

  1. Review your policy

    Check your policy documents for cancellation terms.

  2. Call AA Insurance

    Phone 0800 500 231 to request cancellation.

  3. Provide policy details

    Have your policy number and personal details ready.

  4. Confirm refund

    Ask about any pro-rata refund for unused premium.

Tips & Things to Know

  • Ensure you have replacement insurance in place before cancelling.
  • AA Membership is separate from AA Insurance -- cancelling one does not affect the other.
  • Check if multi-policy discounts will be affected.

Your Consumer Rights

  • Under the Consumer Guarantees Act 1993, insurance services must meet fair dealing standards.
  • The Insurance and Financial Services Ombudsman (IFSO) handles complaints about insurance cancellations.

Frequently Asked Questions

Can I cancel AA Insurance online?
No. You need to call 0800 500 231.
Will I get a refund?
Yes. A pro-rata refund is typically provided for unused premium.
Does cancelling insurance affect my AA Membership?
No. AA Membership and AA Insurance are separate products.
What if I have an open claim?
Open claims continue to be processed even after cancellation.
When does cancellation take effect?
Cancellation takes effect from the date you request, unless you specify otherwise.

Related Cancellation Guides