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How to Cancel TryHackMe

Cancellation is handled online through your Account Settings. Your access continues until the end of your current billing period, and all your progress and certificates are permanently saved.

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Quick Facts

Monthly cost
£10.00/mo
£100.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Access continues until the end of your current billing period.
After cancellation
Your progress, badges, and certificates are permanently saved. If you resubscribe, all your data is restored.

Cancellation Steps

Go directly to TryHackMe cancellation page

  1. Sign in to TryHackMe

    Go to tryhackme.com and log in with your email or social account.

  2. Go to Account Settings

    Click your profile icon in the top right, then select 'Account Settings'.

  3. Click the Subscription tab

    In Account Settings, find and click the 'Subscription' or 'Billing' tab on the left sidebar.

  4. Confirm cancellation

    Click 'Cancel Subscription' and confirm. Access ends at the end of your billing period.

Tips & Things to Know

  • Your progress, badges, and certificates are permanently saved after cancellation.
  • You'll keep access until the end of your current billing cycle, not immediately.
  • Consider the free tier first if you need a temporary break rather than cancelling entirely.

Your Consumer Rights

  • UK users have a 14-day cancellation window under the Consumer Contracts Regulations 2013.
  • Cancellation must be as easy as subscription under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel TryHackMe at any time?
Yes. Cancellation takes effect at the end of your current billing cycle with no penalty.
Will I get a refund if I cancel TryHackMe?
No. TryHackMe does not offer refunds for partial months or unused time.
What happens to my progress after cancellation?
All your progress, badges, and certificates are permanently preserved on your account.
Can I downgrade to the free tier instead?
Yes. Cancel your subscription and continue using TryHackMe's free tier with limited access.
Does TryHackMe offer a pause option?
No. You must either maintain your subscription or cancel it entirely.

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