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How to Cancel Rosetta Stone

Rosetta Stone cancellation is straightforward but varies by where you subscribed. You can cancel online through your account or app store settings without contacting support. Note that auto-renewal happens unless you cancel before your renewal date.

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Quick Facts

Monthly cost
£11.99/mo
£143.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee on new subscriptions. No refunds issued after 30 days. Access continues until your next renewal date.
After cancellation
Your progress data is retained for 12 months after cancellation. After 12 months, it is permanently deleted.

Cancellation Steps

Go directly to Rosetta Stone cancellation page

  1. Identify your subscription source

    Check whether you subscribed via rosettastone.com, Apple App Store, or Google Play.

  2. For website subscriptions

    Sign in at rosettastone.com, go to My Account > Subscription > Cancel Auto-Renewal.

  3. For Apple subscriptions

    Go to iPhone Settings > [Your Name] > Subscriptions > Rosetta Stone > Cancel Subscription.

  4. For Google Play subscriptions

    Open Google Play, tap Menu > Subscriptions > Rosetta Stone > Cancel.

Tips & Things to Know

  • Lifetime plans don't auto-renew and require no cancellation action.
  • Set a reminder before your renewal date, as auto-renewal happens without warning.
  • Download your progress data before cancelling if you plan to switch services.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have a 14-day cooling-off period for online subscriptions in the UK.
  • The 30-day money-back guarantee is a contractual commitment from Rosetta Stone and provides additional protection beyond standard rights.

Frequently Asked Questions

Does the lifetime plan auto-renew?
No. Lifetime plans are a one-time purchase with no recurring charges.
Can I get a refund after cancelling?
Yes, within 30 days of purchase. After 30 days, no refunds are issued.
Will I lose my progress if I cancel?
No. Your progress is saved for 12 months and restored if you resubscribe within that period.
Can I cancel through the app?
Yes, if you subscribed via Apple or Google Play. Website subscriptions must be cancelled in your account settings.
Do I need to contact support to cancel?
No. Cancellation is entirely self-serve online through your account or app store.

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