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How to Cancel Preply

Preply cancellation is straightforward and done entirely online. Your subscription stops at the next billing cycle, and pre-paid lesson credits remain available for 6 months.

Moderate
Education

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Quick Facts

Monthly cost
£40.00/mo
£480.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for the current billing cycle. Pre-paid credits remain valid for 6 months, then expire.
After cancellation
Lesson history, tutor notes, and account data are retained indefinitely and remain accessible if you log back in.

Cancellation Steps

Go directly to Preply cancellation page

  1. Sign in to Preply

    Go to preply.com and log in with your email and password.

  2. Open Settings

    Click your profile icon in the top right and select 'Settings' from the dropdown menu.

  3. Go to Subscriptions

    Click 'Subscriptions' in the left sidebar to view your active plan.

  4. Click 'Cancel Subscription'

    Find your active plan, click 'Cancel Subscription', and confirm cancellation.

Tips & Things to Know

  • Consider pausing your subscription for up to 3 months instead - you won't be charged and your tutor is saved.
  • Use remaining lesson credits within 6 months of cancellation or they expire permanently.
  • Try switching tutors before cancelling if you're unhappy with pacing or teaching style.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 provides a 14-day cooling-off period for new online subscriptions.
  • Canada: CRTC regulations require express informed consent before charging and govern automatic renewal.

Frequently Asked Questions

Can I cancel Preply at any time?
Yes. You can cancel anytime with no fees. Cancellation takes effect at your next billing date.
Will I get a refund if I cancel mid-cycle?
No refunds for the current billing cycle. Your pre-paid credits remain valid for 6 months.
What happens to my lesson credits after cancellation?
Your credits stay for 6 months, then expire. Schedule remaining lessons before they're lost.
Can I pause instead of cancelling?
Yes. Preply offers pause for up to 3 months without charges or losing your tutor.
Will my lesson history be saved?
Yes. Lesson history, tutor notes, and materials are saved indefinitely after cancellation.

Related Cancellation Guides