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How to Cancel Chegg

Cancelling Chegg is straightforward and done entirely online. You can cancel anytime, though no refund is issued for the current billing period.

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Quick Facts

Pricing (all plans)
Chegg Study£19.95/mo
Chegg Study PackIncludes math solver, writing tools, and study pack£23.95/mo
Highest tier = £239.40/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds issued for the current billing period. Access continues until the end of your cycle.
After cancellation
Your question history and account remain accessible after cancellation. You cannot view expert answers without an active subscription. Rental and purchase records are retained indefinitely.

Cancellation Steps

Go directly to Chegg cancellation page

  1. Sign in to Chegg

    Go to chegg.com and log in with your email address and password.

  2. Go to Account settings

    Click your profile icon in the top-right corner and select "My Account".

  3. Open Subscriptions

    Click the "Subscriptions" tab in the left sidebar to view your active plan.

  4. Click Cancel Subscription

    Find your active plan and click "Cancel Subscription" to confirm.

Tips & Things to Know

  • Consider pausing instead of cancelling to keep your account active without charges for one month.
  • Cancel at least 3-5 days before your next billing date to avoid being charged.
  • Your question history remains saved after cancellation but expert answers won't be accessible.

Your Consumer Rights

  • In the US, the FTC requires clear cancellation terms and prohibits negative option billing without consent.
  • In the UK and Canada, consumer protection laws require cancellation mechanisms as simple as sign-up.

Frequently Asked Questions

Can I cancel Chegg at any time?
Yes. You can cancel anytime through your account, but no refund is issued for the current billing period.
Will I get a refund if I cancel mid-cycle?
No. Chegg does not issue partial refunds. Access continues until the end of your billing period.
What happens to my saved questions after cancellation?
Your question history remains in your account but expert answers won't be accessible without reactivating.
What's the difference between pausing and cancelling?
Pausing suspends access for one month free and you can reactivate anytime. Cancelling ends your subscription after the current cycle.
Can I downgrade instead of cancelling?
Yes. Contact support to downgrade to basic Chegg Study instead of cancelling your subscription entirely.

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